Return and Refund Policy – ULTRA RETAILZ

At ULTRA RETAILZ, we strive to provide quality products and a smooth shopping experience. Please read our Return and Refund Policy carefully before making a purchase on harlaytoys.in.

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1. No Return / No Exchange / No Replacement

Due to the nature of our products, we do not accept returns, exchanges, or replacements once an order is placed.

Please ensure that you review product details, specifications, and descriptions carefully before placing your order.

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2. Order Cancellation

Orders cannot be cancelled once they are placed.

Kindly verify all information (address, product selection, quantity, and payment details) before confirming your order.

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3. Refund Policy

Refunds are issued only in the following case:

✔ Duplicate Payment

If a customer accidentally pays twice for the same order, the extra payment will be refunded after verification.

To request a refund for duplicate payment, please contact us within 48 hours of the transaction and provide:

Order details

Payment screenshots / bank statement (showing duplicate charge)

Refunds, if approved, will be processed after successful verification.

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4. Refund Processing Timeline

Approved refunds will be credited to the original payment method within 7–10 working days

Processing duration may vary depending on your bank or payment gateway.

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5. Contact Information

For any refund-related queries, feel free to contact us:

ULTRA RETAILZ
📍 Khasra No. 0358, Ward No. 10, Rampur Bareilly Road, Village Roura Kalan, Milak, Rampur, Uttar Pradesh, 244701
📧 ultraretailz@gmail.com
📞 8273919011
🌐 https://harlaytoys.in/