Shipping Policy – ULTRA RETAILZ

Thank you for shopping with ULTRA RETAILZ at harlaytoys.in.
This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

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1. Order Processing Time

Orders are processed within 1–3 business days after successful payment.

Processing time may be extended during festivals, high-sale periods, or unforeseen delays.

Orders are not processed on Sundays or public holidays.

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2. Shipping Timeline

Once dispatched, delivery typically takes 4–10 business days, depending on your location and courier availability.

Remote or non-serviceable areas may require additional days for delivery.
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3. Shipping Partners

We ship through trusted third-party courier partners.
Tracking details will be shared via email/SMS once the order is shipped.

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4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Any additional charges such as courier reattempt fees or address correction fees may be applicable as per courier policy.
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5. Delivery Attempts

Couriers generally make 2–3 attempts.
If the customer is unavailable, the package may be returned to the sender.

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7. Order Tracking

Once your order is shipped, you will receive:

Tracking ID

Courier partner name

Link to track your shipment

You can also contact us if tracking is not updated.

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8. Delays Beyond Control

We are not liable for delays due to:

Weather conditions

Transportation strikes

Natural disasters

Operational issues with courier companies

However, we will assist in tracking and updating your order status.

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9. Contact Us

For any shipping-related concerns, contact us:

ULTRA RETAILZ
📍 Khasra No. 0358, Ward No. 10, Rampur Bareilly Road, Village Roura Kalan, Milak, Rampur, Uttar Pradesh – 244701
📧 ultraretailz@gmail.com
📞 8273919011
🌐 https://harlaytoys.in/