Harlay Toys – Shipping Policy

Thank you for shopping at Harlay Toys! We strive to provide fast, reliable, and affordable shipping so your favorite toys reach you as quickly as possible. Please review our shipping policy below for details on how we handle deliveries.

1. Processing Time

All orders are processed within 1–3 business daysfrom the date of purchase. Orders placed over the weekend or on holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We offer several shipping options depending on your location:

Delivery times may vary during peak seasons or due to unforeseen circumstances.

3. International Shipping

We currently ship to select international destinations. Shipping rates and delivery times vary by country and are calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view your order status and tracking information.

5. Shipping Restrictions

• Some large or bulky items may incur additional shipping charges.
• We cannot ship to P.O. Boxes or APO/FPO addresses via certain carriers. Please contact us if you have questions about this.
• Availability of expedited shipping may vary depending on product type and destination.

6. Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact our customer service team within 7 daysof the estimated delivery date. We will assist with filing a claim or arranging a replacement shipment when applicable.

7. Returns & Exchanges

For return instructions and policies, please visit our Return Policy page.